Privacy Policy

Last updated: July 2026

Kentucky Pest Control ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or interact with us in any other way. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Identifiable Information: This includes your name, postal address, email address, telephone number, billing information, and payment details. We collect this information when you request a quote, schedule services, create an account, or communicate with us.

Property Information: To provide effective pest control services, we collect information about your property, including address, square footage, type of structure, pest infestation details, and access instructions. This data helps our technicians prepare appropriate treatment plans.

Service History: We maintain records of services performed at your property, including treatment dates, products applied, technician notes, and follow-up recommendations.

Automatically Collected Information: When you access our website, we automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Communications: We retain records of your correspondence with us, including emails, text messages, phone call logs, and customer service inquiries.

How We Use Your Information

We use the information we collect for various business and operational purposes, including:

To provide and manage our pest control services, including scheduling appointments, dispatching technicians, processing payments, and maintaining service records. To communicate with you about your account, service appointments, treatment reminders, and promotional offers. To improve our website, services, and customer experience through analysis of usage patterns and feedback. To comply with legal obligations, industry regulations, and licensing requirements applicable to pest control operations in Kentucky. To protect our rights, property, and safety, and that of our customers and employees. To enforce our terms of service and other agreements. To prevent fraud, unauthorized transactions, and other illegal activities.

We may also use aggregated and de-identified information for research, marketing, and analytical purposes without restriction.

Data Sharing

We may share your information with the following categories of recipients:

Service Providers: We engage trusted third-party companies to perform functions on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers have access to personal information needed to perform their functions but are contractually obligated to maintain its confidentiality and security.

Professional Advisors: We may disclose your information to our attorneys, accountants, auditors, and insurers as necessary in the course of their professional services.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are typically maintained for seven years to comply with Kentucky state regulations governing pesticide application documentation. When we no longer have a legitimate business need to process your personal information, we will delete, anonymize, or securely store it according to applicable record retention requirements.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences, understand which pages are most popular, and improve site functionality.

We use the following types of cookies: essential cookies required for website operation; analytical cookies that help us understand visitor behavior; functional cookies that remember your preferences; and targeting cookies that deliver relevant advertisements. You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

We also use web beacons, pixel tags, and similar technologies in our emails and advertisements to track engagement and measure campaign effectiveness.

Third-Party Services

Our website may contain links to third-party websites, services, and applications that are not operated or controlled by Kentucky Pest Control. This Privacy Policy does not apply to any third-party services, and we are not responsible for their content, privacy practices, or security measures. We encourage you to review the privacy policies of any third-party services you access through our website.

We utilize certain third-party platforms for business operations, including customer relationship management systems, scheduling software, and payment processors. While we select these providers carefully and require appropriate data protection commitments, we do not control their independent collection or use of your information.

We Do Not Sell Your Personal Information. Kentucky Pest Control does not sell, rent, lease, or otherwise monetize your personal information to third parties for their own marketing purposes. Any sharing of data described in this policy is strictly limited to operational, legal, and service-related purposes as outlined herein.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Kentucky Pest Control
Phone: (888) 239-7622
Service Area: Throughout the Commonwealth of Kentucky

You may also contact us to exercise any rights you may have regarding your personal information, including accessing, correcting, updating, or requesting deletion of your data, subject to applicable legal requirements and our legitimate business needs.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically for the latest information on our privacy practices.